Good questions.
Straight answers.
The things people ask before they start, and a few they ask after.
The Guild
Is the Guild an AI?
Yes. Each Guild is an AI character built around one industry, labeled as AI everywhere it appears. A named person on our team checks its work before you see it.
Who is the person checking?
A verifier on the Tech by Dimitri team, shown by first name and role on every delivery. One per skill set, with a named backup.
Can I talk to the Guild directly?
You send requests and approve deliveries in Command HQ. Questions about your account go to your verifier, a person.
What if the Guild gets something wrong?
The verifier catches it before you see it. If something slips through, you reject it in one click and it's fixed at no charge.
Approvals
Does anything go out without my approval?
No. Nothing sends, posts, or changes in your name until you approve it.
What is auto-approve?
A switch you can turn on per task type — rebooking texts, for example — so routine work goes out without a click. You can turn it off any time.
How fast do you respond?
By plan: 3, 2, or 1 business days.
Your data and tools
Do I have to change my tools?
No. We connect to your booking system, CRM, accounting, and email. Starting from scratch? We set a default and you can switch later.
Where does my data live?
In your own accounts. Every connection is one token you can revoke from Command HQ.
Is my data used to train anything?
No.
Billing
How am I billed?
Monthly or annually by card for your Base and plans; 50/50 for builds; upfront for Small Missions.
Can I change or stop my plan?
Talk to us before your next billing date. Everything built for you stays yours.
Do you charge a percentage of ad spend?
Never. Paid Ads is a flat fee; your budget goes straight to the platform.
Ask a person.
Send a note or book fifteen minutes; either way you get a real answer.